Frequently Asked Questions
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All the answers to our most common questions
Q: Do you still have space in your program for my keiki?
A: We will do our best to post a notice on our website as soon as capacity is reached. Once our program is at capacity (60 students) you may submit an application without payment to secure a place on our waiting list. We will notify you as soon as space becomes available. Register early to secure your spot for the school year!
Q: How do I enroll my keiki?
A: Simply fill out an enrollment application and make your first payment. Students may join at any time, until our capacity is reached. You may submit the enrollment application online or email it to us prior to your student's first day. We must have a completed enrollment application in order for your student to begin the program that day. Payment may be made online.
Q: How much does your program cost?
A: $200 per month per student. Payment is due the first school day of each month (or first day of attendance). A $5 fee is assessed each day a payment is late. Students may be unenrolled after the fifth day.
Q: What methods of payment do you accept?
A: We accept credit and debit card payments.
Q: Is your program inclusive of special needs keiki?
A: Yes! Students must be able to safely function in a 1:20 staff to student ratio. If your student has an aide, they may attend with their aide. We are unable to provide aide services at this time, and the cost will not be covered.
Q: My keiki is signed up for another extracurricular activity. Are they allowed to leave your program to attend the activity and then return to the program?
A: Absolutely! Please fill out a Recurring Absence Form if your student will regularly leave our program at a certain time on specific days. If it is not a regularly scheduled activity, please send us an email, handwritten note, or leave us a voicemail specifying the day(s)/time(s) that your student is excused from our program.
Q: What day does your program start and end this semester?
A: Start and end dates for the current school year will be posted on the website.
Q: Does my keiki have to stay for the entire day?
A: No, you may pick up your keiki at any time during our program.
Q: I will not be able to get to the program by 5:30pm today. What should I do?
A: Please call us as soon as possible to inform us of the situation. Secure an alternate pick-up that will be able to arrive by 5:30pm if possible. A $5 late fee is charged for every 15 minute time period after 5:30pm.
Q: Is my keiki allowed to eat a snack during your program?
A: Yes, students may eat snacks before and after study hall. We strongly encourage parents to send nutritious snacks with their students!
Q: Is my keiki allowed to bring a snack that contains nuts?
A: We adhere to the school's policy. The ʻĀina Haina Elementary program is "Nut Free." Please send snacks and food items that do not contain nuts with your student.
Q: My keiki was out sick from school today. Can they still attend the afterschool program?
A: No, students must attend school that day in order to attend the afterschool program.
Q: My keiki forgot something at the program. How/when can they get it back?
A: The best way to contact us after hours is by email. We will do our best to contact you regarding whether we found and secured the item or not. In most cases, the item will either be turned over to the school office lost and found or held in our supply area until we arrive the following day.
Q: What is the best way to contact you?
A: During program hours--by phone. Outside of program hours--by email. Please remember that our focus is on the students during our program hours. If we do not answer your call, please leave a message and we will return your call as soon as we are able to.
Q: Is my keiki required to participate in the activity each day.
A: We encourage all students to at least try the activity, but no student is forced to participate.
Q: Do you pick the kindergartners up from their classroom after school?
A: Yes! A staff member will walk the kindergartners from their classroom to our program.
Q: Is my keiki allowed to use their cell phone at your program?
A: We simply ask that students ask a Nā Liko staff member for permission before using their cell phone in our program. Students are not allowed to use their cell phone during our study hall period and may not take their phone for outdoor activities. Students use their cell phone at their own risk--Nā Liko is not responsible if the phone is lost, broken, or stolen. We encourage parents and students to utilize our classroom phones for communication.
Q: Can I get a summary of payments made each year?
A: Yes! Simply let us know you would like a summary and we will prepare one for you as soon as possible.
Not the answers you were looking for? Contact us!
A: We will do our best to post a notice on our website as soon as capacity is reached. Once our program is at capacity (60 students) you may submit an application without payment to secure a place on our waiting list. We will notify you as soon as space becomes available. Register early to secure your spot for the school year!
Q: How do I enroll my keiki?
A: Simply fill out an enrollment application and make your first payment. Students may join at any time, until our capacity is reached. You may submit the enrollment application online or email it to us prior to your student's first day. We must have a completed enrollment application in order for your student to begin the program that day. Payment may be made online.
Q: How much does your program cost?
A: $200 per month per student. Payment is due the first school day of each month (or first day of attendance). A $5 fee is assessed each day a payment is late. Students may be unenrolled after the fifth day.
Q: What methods of payment do you accept?
A: We accept credit and debit card payments.
Q: Is your program inclusive of special needs keiki?
A: Yes! Students must be able to safely function in a 1:20 staff to student ratio. If your student has an aide, they may attend with their aide. We are unable to provide aide services at this time, and the cost will not be covered.
Q: My keiki is signed up for another extracurricular activity. Are they allowed to leave your program to attend the activity and then return to the program?
A: Absolutely! Please fill out a Recurring Absence Form if your student will regularly leave our program at a certain time on specific days. If it is not a regularly scheduled activity, please send us an email, handwritten note, or leave us a voicemail specifying the day(s)/time(s) that your student is excused from our program.
Q: What day does your program start and end this semester?
A: Start and end dates for the current school year will be posted on the website.
Q: Does my keiki have to stay for the entire day?
A: No, you may pick up your keiki at any time during our program.
Q: I will not be able to get to the program by 5:30pm today. What should I do?
A: Please call us as soon as possible to inform us of the situation. Secure an alternate pick-up that will be able to arrive by 5:30pm if possible. A $5 late fee is charged for every 15 minute time period after 5:30pm.
Q: Is my keiki allowed to eat a snack during your program?
A: Yes, students may eat snacks before and after study hall. We strongly encourage parents to send nutritious snacks with their students!
Q: Is my keiki allowed to bring a snack that contains nuts?
A: We adhere to the school's policy. The ʻĀina Haina Elementary program is "Nut Free." Please send snacks and food items that do not contain nuts with your student.
Q: My keiki was out sick from school today. Can they still attend the afterschool program?
A: No, students must attend school that day in order to attend the afterschool program.
Q: My keiki forgot something at the program. How/when can they get it back?
A: The best way to contact us after hours is by email. We will do our best to contact you regarding whether we found and secured the item or not. In most cases, the item will either be turned over to the school office lost and found or held in our supply area until we arrive the following day.
Q: What is the best way to contact you?
A: During program hours--by phone. Outside of program hours--by email. Please remember that our focus is on the students during our program hours. If we do not answer your call, please leave a message and we will return your call as soon as we are able to.
Q: Is my keiki required to participate in the activity each day.
A: We encourage all students to at least try the activity, but no student is forced to participate.
Q: Do you pick the kindergartners up from their classroom after school?
A: Yes! A staff member will walk the kindergartners from their classroom to our program.
Q: Is my keiki allowed to use their cell phone at your program?
A: We simply ask that students ask a Nā Liko staff member for permission before using their cell phone in our program. Students are not allowed to use their cell phone during our study hall period and may not take their phone for outdoor activities. Students use their cell phone at their own risk--Nā Liko is not responsible if the phone is lost, broken, or stolen. We encourage parents and students to utilize our classroom phones for communication.
Q: Can I get a summary of payments made each year?
A: Yes! Simply let us know you would like a summary and we will prepare one for you as soon as possible.
Not the answers you were looking for? Contact us!
Copyright 2018 Last updated: 2/18/19